How Odoo 18 Uses AI to Personalize the Customer Experience

Jupical Technologies
2 min readDec 20, 2024

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AI-powered personalization with Odoo 18

In today’s competitive trade scene, personalization has gotten to be the foundation of extraordinary client benefit. Odoo 18 leverages the control of artificial intelligence (AI) to revolutionize how businesses connected with their clients, conveying custom fitted encounters that drive fulfillment and devotion. This article dives into how Odoo 18 utilizes AI to personalize the client travel, changing intelligent into significant engagements.

AI-Driven Client Insights

Odoo 18 coordinating AI to analyze tremendous sums of client information, revealing designs and inclinations that were already covered up. By utilizing progressed machine learning calculations, the system can anticipate client behaviors, inclinations, and needs. These experiences engage businesses to make exceedingly focused on promoting campaigns, offer pertinent item suggestions, and convey administrations that resound with person customers.

Personalized Marketing Campaigns

One of the standout highlights of Odoo 18 is its capacity to create personalized promoting campaigns. The AI motor sections clients based on their behavior, socioeconomics, and buy history. Businesses can at that point tailor e-mail promoting, social media advertisements, and special offers to each section, guaranteeing that each message adjusts with the recipient’s interface. This level of customization boosts engagement rates and drives higher conversions.

Enhanced Customer Support

AI-powered chatbots in Odoo 18 give moment back to clients, tending to their inquiries with accuracy and speed. These chatbots are prepared to get it client aim and offer personalized reactions, making intuitive more human-like and viable. Moreover, the system’s AI ceaselessly learns from past intuitive, refining its capacity to resolve issues productively and upgrading the in general customer back experience.

Intelligent Item Recommendations

Odoo 18’s AI capabilities empower cleverly item proposals that cater to person client inclinations. By analyzing browsing history, buy designs, and indeed outside information sources, the system recommends items or administrations that adjust with each customer’s tastes. This not as it were moves forward the shopping encounter but too increments the probability of cross-selling and upselling. Continue Reading…

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Jupical Technologies
Jupical Technologies

Written by Jupical Technologies

One of the fastest growing company in Gujarat providing service in ERP world with 100% success rate.

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